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Returns and Exchanges


Thank you for shopping at Losika Writes and sorry your purchase needs to be returned/exchanged.

Returns
Our policy lasts 14 calendar days (21 calendar days if an overseas customer) from receipt of purchases. If the respective days have elapsed since your purchase, unfortunately, we can’t offer you a refund.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we also require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@losikawrites.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged on receipt. If you need to exchange it for the same item, send us an email at sales@losikawrites.com and send your item to-

Losika Writes

P O Box 1313 Werribee Plaza

Hoppers Crossing

Victoria, Australia 3029

Shipping
To return your product, you should mail it to -

Losika Writes

P O Box 1313 Werribee Plaza

Hoppers Crossing

Victoria Australia  3029


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.